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Privacy Policy

APSLEY (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.apsley.travel or communicate with us directly.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact information – name, email address, phone number

  • Travel preferences – destination interests, travel dates, accommodation needs

  • Booking details – passport numbers, payment information, flight details (when applicable)

  • Usage data – IP address, browser type, pages visited, time spent on our site

  • Communication records – emails, call notes, and form submissions

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide travel consultancy services

  • Personalise your experience and recommend suitable itineraries

  • Fulfil bookings and coordinate with third-party suppliers

  • Send administrative communications (e.g., confirmations, updates)

  • Improve our website and user experience

  • Comply with legal or regulatory obligations

3. Legal Basis for Processing

We process personal data only when permitted under applicable data protection laws, including:

  • Consent – when you request information or subscribe to communications

  • Contract – when we provide services or make arrangements on your behalf

  • Legitimate interest – for internal business operations and improving our services

  • Legal obligation – when required to retain information for compliance or audit

4. Sharing Your Information

We only share your personal data when necessary to deliver our services or where required by law. This may include:

  • Trusted service providers (e.g., hotels, airlines, transport companies)

  • Payment processors

  • Legal, tax, or regulatory authorities (where required)

We never sell or lease your data to third parties.

5. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., tax or compliance records). When no longer needed, your data will be securely deleted or anonymised.

6. Security of Your Data

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse. While we take all reasonable steps, no online transmission or storage system is entirely secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (subject to legal exceptions)

  • Withdraw consent at any time (where applicable)

  • Object to processing based on legitimate interests

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@apsley.travel.

8. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our [Cookie Policy] (if applicable).

9. International Transfers

Some of our service providers may be located outside your jurisdiction. Where personal data is transferred internationally, we ensure adequate safeguards are in place to protect your data (e.g., contractual clauses or equivalent protections).

10. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated “Effective Date.” Continued use of our services implies your acceptance of any changes.

11. Contact Us

If you have questions about this policy or how your data is used, please contact:
Email: info@apsley.travel

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